On March 20, 2020, El Dorado City Manager David Dillner issued a statement via the city’s YouTube and social media channels outlining how the City is responding to the coronavirus (SARS CoV-2) and the disease it causes known as COVID-19. Included are guidelines for citizens to follow during this critical time.
For questions, citizens are urged to call City Hall at 321-9100. If needing to to report a non-critical incident, they are to call the Police Department at 321- 9120
To stay up to date with the most recent information, visit the City website at: www.eldoks.com or the City’s Facebook page: www.facebook.com/cityofeldorado
• Public facilities are closed to the general public, although the City continues to provide essential public services.
• The Senior Center and Activities Center are closed to the public.
• Adult and youth recreation activities are suspended until further notice. The Parks and Recreation Department will issue refund checks to participants by mail in the coming days. Prorated checks will be issued for activities that have started the season.
• No decision has been made on the upcoming baseball and softball seasons. The City will communicate a decision once it has been determined by the leagues.
• The City is not taking new reservations for the Civic Center, Train Depot, or park facilities through the end of April. Existing reservations with expected attendance under fifty may still occur, although the City encourages caution in hosting these events.
• Refunds for cancellation of rentals will be sent by mail. Please call City Hall to cancel an event.
• The Senior Center will provide drive-though lunch service beginning on Monday, March 23. Please call 321-0142 to place your order and then pick-up at the drive-through on the south end portico of the Senior Center around 11:45 am.
• Water and wastewater treatment will continue in order for citizens to have safe drinking water and to ensure that wastewater is properly treated and disposed of.
• The City will not disconnect water services due to failure to pay for services for the foreseeable future. Utility customers with late payments or that are not able to make payments will not be assessed disconnect or late fees. Utility customers are encouraged to stay current on utility bills to minimize rolling balances.
• Utility payments may be made using the drive-through window at City Hall, by phone, or by using the City’s website.
• The Police and Fire Departments remain available to respond to emergency situations and calls for service. Please call 911 to report emergencies.
• The Police Department requests that all non-emergency incident reports be provided by phone.
• Municipal Court will be closed until May 4, although this may be extended. All new court appearances will be scheduled beginning in June.
• Building permits, inspections, and contractor licensing will be conducted and scheduled over the phone.
• The City is encouraging companies to avoid going door-to-door at this time. Citizens who are uncomfortable allowing door-to-door sales people in their homes are encouraged to either not answer the door or ask the people to leave their property. All door-to-door sales people are required to carry a certificate from the City. This certificate DOES NOT state that these individuals are clear of any virus; it simply states that the City has completed a background check on the individual.
• Trash service will continue as normal. Please have trash cans placed at the curb by 7:00 am on the day of your neighborhood’s normal trash route.
• The City will have trash bags available at City Hall for purchase. Please use the drive-through window to purchase and pick-up bags.
• The City Commission will continue to meet. Meetings are still open to the public, and the City will provide a way for the public to view and participate in governing body proceedings safely.
• All other advisory committee meetings have been postponed at this time.
• Social distancing: Contact under 6 feet should be limited to 10 minutes or less.
• Good hygiene practices: wash hands with soap and water for at least 20 seconds and cover coughs and sneezes with elbow or tissue. Hand sanitizer may also be used if soap and water is not readily available.
• Please stay home and self-quarantine if you have any symptoms. Citizens are encouraged to call their doctor’s office for instructions should they experience symptoms.
• The City is recommending all businesses voluntarily comply with the recommendations for crowds of fifty or fewer people.
• There are no other quarantine restrictions or requirements for the community at this time.
• Citizens are encouraged to use the many curbside pickup options from local businesses to support these important contributors to our community.